If this is an emergency, please hang up and dial 911.

If this is not an emergency, please stay on the line to participate in our tortuous, routine protocols.

TRICARE

You have earned health care benefits with your career/job. You have made subscription/dues payments during the year to keep your health care turned on.

It almost seems like they hire people to make it difficult and confusing to use the benefits you have already earned and paid for.

This whole thing should be no more tricky to use than an Amazon account.

High level politicians from both major parties have been talking for decades about fixing/supporting veterans health care benefits.

Possibly related:

America Deserves A Military Recruiting Crisis